FAQ

What's the difference between Cleated and Smooth backing?

'Cleated Backing' mats feature a cleated rubber backing that performs best on carpeted surfaces. The cleats help the mat stay in place on the carpeted surface and help to prevent 'carpet creep'.

'Smooth Backing' mats feature a smooth rubber backing and is recommended on hard surfaces such as tile, marble etc. We have found that the smooth backed mats slip and move less on hard surfaces.

How long is delivery?

Logo mats take approximately 2 to 3 weeks depending on which part of the week the order is placed as the orders are printed in batches to keep costs down.
Delivery times for other products can be found on each product page.

Can I have my own design turned into a Logo Mat?

Of course. Email us your artwork or design and we will redraw using up to 8 colours from a palette of 53.

How Do I Clean My Mat?

Here for more information.

Is there a warranty?

Logo Mats are covered by a 2 guarantee against manufacturers defects.

Can I have the exact colour to match my logo?

You can have the exact Pantone (PMS) colour but it costs £100 per colour to match it. This is due to the complicated procedures involved in creating a specific colour. So we would suggest you select the colours from our 53 colour range. You can choose up to 8 colours.

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